Questions?
What type of events do you photograph?
At Intima Studios we photograph small intimate events (bridal showers, mehendi parties, engagement/proposal parties, etc.) and large events (milestone birthdays, wedding celebrations, holiday parties, corporate events, etc.). We also have packages for, family shoots, couple photos and e-shoots.
Can we customize a package?
Absolutely! Although not advertised, we have an extensive list of a la carte options, and we’re happy to work with you to create a package that fits your vision and budget.
How far in advance should we reserve?
We prefer a minimum notice of at least 6 months ahead of your event, but It’s best to book as soon as possible as popular dates can fill up 12–18 months in advance. Nevertheless, don't be afraid to reach out - often-times date availability can shift and open up rapidly, so always inquire if you’re interested in working with us regardless of how soon your desired date is!
Do you offer videography?
Although our team specializes in photography and we don't explicitly market videography services, we have experienced videographers who both work on our team and as industry partners for event coverage - if you're interested in exploring options, reach out to us today with your specific request.
How do you handle payments?
Our payment structure for large events is a 60% non-refundable deposit due upon signing of contract, and the remaining 40% paid anytime 14 days prior to your event. It’s a similar structure for smaller events, with balance payments due anytime 48 hours prior to the event. We only accept payments through E-transfer and Cash.
We have specific policies that protect our business, but we’re always open to exploring alternate financial options to make your day a reality.
How do we reserve you for our event?
A signed contract and a 60% non-refundable deposit are required to secure your date.
Do you offer a second photographer?
Yes - all of our larger event packages include a second photographer as a standard offering. A second photographer can be arranged for smaller events, and even a third photographer can be arranged for your larger events.
How many photos will we receive?
Our packages have specific deliverable quantities based on the events they cover, but as a rule of thumb you can expect to receive approximately 50-100 photos per hour of coverage. Please note that this is not a hard-and-fast number, as it can vary depending on the itinerary and context of your specific booking.
Do you offer albums or prints?
Yes, we offer high-quality albums and prints made available through industry-leading partners and manufacturers. These can be added to your package or ordered after your event.
We also provide more affordable options that allow you to directly customize and purchase albums and prints - reach out today to learn more.
When will we receive our photos?
The typical turnaround time for a completed large event is 12-16 weeks, while smaller events take 6-8 weeks. We do however provide sneak peeks at your request within a few days of your event.
What happens if you’re unable to shoot due to an emergency?
During our onboarding process and contract breakdown we explain how we cover for liability. In the case that any of our primary photographers are unable to shoot for part or full duration, we will arrange a backup photographer from a network of trusted professional photographers who can perform at or above our standard.
Do you have backup equipment?
Yes, we always carry backup cameras, lenses, and other equipment to ensure we account for all types of emergencies.
What happens if it rains on the day?
Rain or shine, we’ll be fine! Beautiful photographs can still be captured in rainy and grey weather. If you’d like a sample, check out our gallery from Naveen & Kirusha’s civil wedding ceremony - we shifted our shoot plan from a 100% outdoor shoot to a 50:50 indoor and outdoor split, and the couple were incredibly happy with the results. Regardless, during our onboarding process and contract breakdown we go over backup plans and liability in the case of inclement weather.
What is your cancellation and rescheduling policy?
The deposit will be nonrefundable for cancellations, and we should be informed of any cancellations one week before the date of the shoot. There is no additional fee for rescheduling, however we ask to be given a week's notice to avoid scheduling and conflicts on our end.
All clients are welcome to explain their reasonings for cancellations, and based on certain circumstances we are open to making custom solutions.
Do you provide editing or retouching?
Yes, all delivered photos are professionally edited for color correction, exposure, and composition. Advanced retouching can be provided upon request.
Do you travel for shoots?
Yes! We love destination weddings and e-shoots, and would love to accompany you on your journey. Reach out to us to get specifics on packages and details.
Will our photos be used for marketing or social media?
Yes! However, if you don't want your photos shared please let us know prior to the event or scheduled shoot.
Can we provide a shot list?
Absolutely! Shot-lists are great for planning group family photos and specifying shots of important moments or people. We guarantee that your event will be documented in a fashion that is representative of our portfolio, experience, and highest standards of quality. Even though no promises will be made in regards to highly specific requests, we will do our absolute best to deliver what you ask.
Can you photograph unique events, like bridal-party portraits or traditional ceremonies?
We’re game for events of all shapes and sizes! Reach out to us regarding your specific event or inquiry and we’ll work with you to develop a package perfect for your needs.